If you’re in immediate danger, call 911

Massachusetts-specific resources

Mental health crisis (statewide)

  • 988 Suicide and Crisis Lifeline: call or text 988, or chat at 988lifeline.org

  • Behavioral Health Help Line (BHHL): call or text 833-773-2445, or chat online. It’s free, needs no insurance, and is available 24/7 in over 200 languages. Website: masshelpline.com. For TTY, use MassRelay at 711.

  • Community Behavioral Health Centers (CBHCs) offer round-the-clock in-person crisis support to anyone in Massachusetts, insured or not. Mobile Crisis Intervention can also come to your home or a community location. To request a visit, call the Help Line or go to mass.gov/CBHCs

  • Samaritans statewide helpline: 877-870-4673 (a local line, 617-247-0220, is also listed). Samaritans is a Massachusetts-based organization.

  • Postpartum & Peripartum mood support: mass.gov

Substance use and gambling

  • Massachusetts Substance Use Helpline: 1-800-327-5050, or text HOPE to 800327. Its TTY line is 617-536-5872. helplinema.org.

  • Never Use Alone (virtual spotting, where someone stays on the phone while you use to help prevent overdose): 800-484-3731, or 877-696-1996 or neverusealone.com 

  • A toll-free line for pregnant women affected by substance use: 866-705-2807 healthrecovery.org/page/wfrc

  • Massachusetts Council on Compulsive Gambling helpline: 800-426-1234 macgh.org

Domestic violence and sexual assault

Parents and families

  • Parental Stress Line: 1-800-632-8188, available 24 hours a day with trained volunteers. Website: parentshelpingparents.org

  • Caregiver Assist Line of Massachusetts (CALM): 617-437-8688. It is a non-crisis line for people who work with children from infancy through age 5.

Websites worth bookmarking

National Support

Suicide and emotional crisis

  • 988 Suicide & Crisis Lifeline: call or text 988, 24/7. Press 2 for Spanish, or text AYUDA to 988.

  • Crisis Text Line: text HOME to 741741, 24/7.

  • The BlackLine (for Black, Indigenous, and People of Color communities): call or text 800-604-5841.

  • DeafLEAD Crisis Line: text HAND to 839863.

  • Disability Information and Access Line (DIAL): call, text, or videophone 888-677-1199.

LGBTQ+ and trans support

Veterans, military, and first responders

  • Veterans Crisis Line: call 988 and press 1, or text 838255. No VA enrollment is required.

  • Copline (for law enforcement): 800-267-5463.

Abuse, violence, and assault

  • National Domestic Violence Hotline: 1-800-799-SAFE (7233), or text START to 88788.

  • National Sexual Assault Hotline (RAINN): 1-800-656-HOPE (4673).

  • Childhelp National Child Abuse Hotline: call or text 800-422-4453.

  • StrongHearts Native Helpline (domestic and sexual violence, for Native Americans and Alaska Natives): call or text 1-844-7NATIVE (762-8483).

Substance use and addiction

  • SAMHSA National Helpline: 1-800-662-HELP (4357), 24/7, free and confidential treatment referrals in English and Spanish.

  • Partnership to End Addiction: text CONNECT to 55753.

  • Poison Control: 1-800-222-1222.

  • National Problem Gambling Helpline: 1-800-522-4700.

Eating disorders

Pregnancy, postpartum, and parenting

  • Postpartum Support International: call 1-800-944-4773 or text “Help” to 800-944-4773 (EN)

  • National Maternal Mental Health Hotline: 1-833-852-6262 (24/7).

Older adults

  • Institute on Aging Friendship Line: 888.670.1360. It’s a 24-hour line for adults 60+ and adults with disabilities.

  • Eldercare Locator: call or text 800-677-1116.

Disasters and general support

  • Disaster Distress Helpline: call or text 1-800-985-5990.

  • NAMI HelpLine: 1-800-950-NAMI (6264).

  • 211 connects you to local services such as food, housing, and medical bill help. In some cities, 311 handles mental health concerns that don’t need police.